Privacy Policy

1. Introduction

At Allied Law and Arbitration ("we", "us", or "our"), we are committed to protecting your personal data and ensuring full compliance with the Jordanian Personal Data Protection Law No. 24 of 2023 ("PDPL"). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.

2. Our Commitment to Your Privacy

Your privacy and the security of your personal data are of utmost importance to us. At Allied Law and Arbitration, we treat your personal information as strictly confidential and apply appropriate legal, technical, and administrative safeguards to protect it. This policy outlines how we comply with the PDPL and informs you of your privacy rights and how to exercise them.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Personal Identifiers: Full name, national ID, passport number, date of birth
• Contact Information: Email address, phone number, mailing address
• Professional Information: Employer, job title, professional affiliations (as applicable)
• Technical Information: IP address, browser type, device ID, cookies
• Communication Records: Emails, inquiry forms, call records, and online correspondence

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide legal consultation, arbitration, and related professional services
• To respond to your inquiries or service requests
• To maintain records for compliance with legal and regulatory obligations
• To communicate with you about services, publications, or events (subject to your consent)
• To improve our digital services and understand user behavior through analytics

5. Legal Basis for Processing

We process your personal data only when we have a lawful basis, including:

• Your Consent – where required by law or voluntarily given
• Performance of a Contract – when processing is necessary for the provision of our services
• Legal Obligations – to comply with applicable laws, including those governing professional practice, taxes, or data retention
• Legitimate Interests – such as preventing misuse, enhancing cybersecurity, or improving service quality

6. Who We Share Information With

We may share your personal data with:

• Third-party service providers who support our operations (e.g., IT, hosting, email providers)
• Regulatory or judicial authorities, if legally required
• Professional consultants and experts we engage in connection with a specific matter (with safeguards)
• Our affiliated consultants, if you request or consent to joint service delivery

All recipients are bound by confidentiality obligations and required to comply with the PDPL.

7. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal data from loss, unauthorized access, misuse, or disclosure. These include:

• Secure infrastructure and encrypted storage
• Access control based on need-to-know principles
• Regular reviews and updates to our data protection protocols
• Staff training on confidentiality and data handling

8. How to Protect Your Information

While we take every reasonable measure to protect your data, we encourage you to:

• Avoid sharing sensitive personal information unless necessary
• Ensure your communication with us (especially online) is through secure and trusted channels
• Notify us promptly if you believe your personal information has been compromised

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated above or to comply with applicable legal requirements. When no longer needed, we securely delete or anonymize your data in accordance with data retention policies.

10. Your Rights Under the Jordanian PDPL

As a data subject, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your personal data under permitted legal grounds
• Objection: Object to certain processing activities based on legitimate interest
• Withdraw Consent: Withdraw your consent at any time, when applicable

To exercise your rights, please contact us at the details provided below. We will respond in accordance with the timeframes and procedures set out in the PDPL.

11. Cookies and Tracking Technologies

We use cookies to analyze website usage and enhance user experience. You can manage your cookie preferences through your browser or review our Cookie Policy via the button below:

12. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in legal obligations, technology, or our service offerings. The latest version will always be posted on our website with a revised effective date.